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Most engagements begin within two to three weeks of contract signing. We maintain dedicated discovery capacity that allows for rapid client onboarding without compromising the depth of our scoping process. For genuinely urgent requirements we can fast-track discovery to commence in week one.

Yes — without exception. Every Digitract engagement includes OWASP Top 10 assessment, full VAPT, penetration testing of all web and API surfaces, and cloud infrastructure hardening review prior to production deployment. These are not billable extras — they form part of our standard delivery methodology.

Both. Approximately half our client base consists of seed and Series A fintech startups; the other half are established financial institutions modernising legacy infrastructure. We size and scope engagements to fit each client's stage — from focused MVPs through to comprehensive core banking replacements.

Absolutely. Many engagements involve embedded collaboration with the client's own engineering team. We can lead the full build, augment your team for specific specialist modules, or provide oversight and security testing of code your team has developed. We adapt to whatever team structure delivers the best outcome for your project.

All delivered platforms are covered by a standard three-month post-launch SLA at no additional cost — including critical incident response, bug fixes, and performance issue resolution. Extended SLA agreements (12 to 24 months) are available and used by most clients who do not maintain a significant internal engineering team.

The majority of our engagements are priced as fixed-cost contracts based on the scoped requirements — providing clients with cost certainty from the outset. We also offer time-and-materials arrangements for projects where the scope is genuinely less defined at the point of engagement. Specific pricing is provided after the discovery scoping session, as accurate quotation requires understanding the full scope.